2. Compare results of the customer service surveys with your service level measurement to assure that your

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2. Compare results of the “customer service surveys” with your service level measurement to assure that your perceptions of service match those of your customers.

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Manufacturing Planning And Control For Supply Chain Management

ISBN: 9780073377827

6th Edition

Authors: F. Robert Jacobs, William Berry, David Clay Whybark, Thomas Vollmann

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