3. The Hyer-Than-Ever Kite Manufacturing Emporium must schedule the latest set of work orders through its frame-making department. Kites begin at frame making and then proceed through one, two, or three other departments, depending on the ordered kite’s sophistication.

It is 8 a.m. Monday morning. Processing can start immediately. There is one operation per department. Shop scheduler Joan Weber faces the following set of orders listed in order of 322 Chapter 8A Advanced Scheduling arrival. (Assume no other jobs will arrive at the frame-making department until the five already there have been started.)

Kite Frame-Making Total Processing Total Number Kite Due Date Order Time (Days) Time (Days) of Operations (Days from Now)

A 10 20 4 25 B 12 18 2 15 C 7 12 2 16 D 5 12 3 17 E 8 10 2 12

a. Using the order data, evaluate the first-come/first-served sequencing rule:

1. In what sequence should the frame making department process the jobs?

2. What will be the average completion time in frame making?

3. What will be the average number of jobs in the frame-making department?

b. Using the order data, evaluate the earliest due date sequencing rule: