2. You use a histogram to look at the root cause category for all defects that have...

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2. You use a histogram to look at the root cause category for all defects that have been found over the past year. You find that Machine errors are habitually responsible for the largest number of errors across all batches of Black Boxes. You schedule Machine calibration checks at the start of every shift to be sure that the machine is always set properly.

???? Perform Quality Control ???? Perform Quality Assurance

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Head First PMP

ISBN: 9781449364915

3rd Edition

Authors: Jennifer Greene, Andrew Stellman

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