A context diagram can help tremendously in identifying different use cases. Prepare a highlevel context diagram for the Y&J Cookbooks Web site, using Figure 6-9 as an example.

Data from Figure 6-9

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Club Member Potential Club Member Member Services Context Diagram Submit Member Order - Inquire Account (order & payment history) Generate Inquiry Responses Send Promotion Offer Submit Subscription Order (apply for membership) Send Subscription Offer www. Member Services System Submit Promotion Information Submit Subscription Program Generate Various Subscription Reports Generate Various Promotion Reports Marketing Send Packing Order Sales Generate Various Sales Reports