You are working as a system designer for a company that manufactures heavy-duty power tools used by

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You are working as a system designer for a company that manufactures heavy-duty power tools used by contractors. Every month, your regional sales and service centers batch together the hard-copy repair orders for work performed under warranty. They are sent to headquarters, where they are run through a legacy mainframe batch process. A report is then generated, which the engineers analyze for signs of any problem trends in the new models. The company’s CEO has decided that this process is far too slow in today’s highly competitive business environment and wants to replace the legacy system as soon as possible with something more contemporary.
Identify at least three candidate solutions, and describe them in a candidate systems matrix, using Figure 10-7 as an example.

Data from Figure 10-7

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Introduction To Systems Analysis And Design

ISBN: 9780073402949

1st Edition

Authors: Jeffrey Whitten, Lonnie Bentley

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