Based on the past years patient grievances which identified significant staff attitude issues in the ED, the

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Based on the past year’s patient grievances which identified significant staff attitude issues in the ED, the VP for Service Excellence at Brownsville Community Hospital has decided the ED needs improved teamwork. He tasks you with finding an evidence-based intervention. Which cost-effective, evidence-based educational programs will you recommend to address these issues? Provide a rationale for your recommendations.

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Introduction To Health Care Management

ISBN: 9781284081015

3rd Edition

Authors: Sharon B. Buchbinder, Nancy H. Shanks

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