David and Fiona Rookard purchased tickets for a trip through Mexico from a Mexicoach office in San Diego. Mexicoach told them that the trip would be safe. It did not tell them, however, that their tickets had disclaimers written in Spanish warning that, under Mexican law, a bus company is not liable for any harm that befalls its passengers. The Rookards did not read Spanish.

They were injured in a bus accident caused by gross negligence on the part of the driver. Did Mexicoach violate its duty to the Rookards?