Joya is the head of the personal insurance division of a large insurance company. Six months before,
Question:
Joya is the head of the personal insurance division of a large insurance company. Six months before, she was almost promoted to vice-president, but she lost out to Bill, a colleague from another division. Bill has now called a meeting to discuss who should be promoted to head the marine insurance division.
In Joya’s opinion, Ichiro is the most qualified person. However, she knows that Bill will not support him because he is Japanese and a relatively recent immigrant to the United States.
Nonetheless, Joya is astonished at the meeting when Bill announces that the staff in the marine insurance division strongly objects to Ichiro because of his drinking problem. Joya knows that Ichiro does not have a drinking problem and that the staff in his department thinks he would be a terrific choice. Based on Bill’s false information, those at the meeting agree that the promotion should go to Jim, who happens to be a friend of Bill’s. Joya knows that Jim is unpopular in his division because of his harsh, demanding style. She thinks that his appointment as department head will be disastrous. At the end of the meeting, Bill says that he will report the sense of the meeting to the CEO. Joya knows the CEO
(they exchange pleasantries when passing in the hallways), but they have no regularly scheduled meetings. Nor is Joya likely to have the opportunity to mention Bill’s behavior in a casual way. She is concerned that if she reports Bill is lying, the CEO will think she is causing trouble out of jealousy that Bill got the job she wanted. What should Joya do?
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