*4. Potential customers arrive at a single-server station in accordance with a Poisson process with rate A....
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*4. Potential customers arrive at a single-server station in accordance with a Poisson process with rate A. However, if the arrival finds ç customers already in the station, then he will enter the system with probability an.
Assuming an exponential service rate ì, set this up as a birth and death process and determine the birth and death rates.
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