3 Send copies of the reports anonymously to the operations manager, who is Golopolus's boss. Tom Harrington

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3 Send copies of the reports anonymously to the operations manager, who is Golopolus's boss. Tom Harrington loved his job as an assistant quality control officer for Rockingham Toys. After six months of unemployment, he was anxious to make a good impression on his boss, Frank Golopolus. One of his responsibilities was ensuring that new product lines met industry safety guidelines. Rockingham had made several manufacturing changes over the past year. Golopolus and the rest of the quality control team had been working 60-hour weeks to troubleshoot the new production process. Harrington was aware of numerous changes in product safety guidelines that he knew would affect the new toys the company was producing. Golopolus was also aware of the guidelines, but he was taking no action to implement them.

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Management

ISBN: 9780324317985

7th Edition

Authors: Richard L. Daft

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