If you were asked to design a training programme whose goal was to develop competence in intercultural communication, which of these components would you include? Explain your choice.

● Lectures with discussion on cross-cultural differences.

● Case studies dealing with (mis)communication.

● Simulations and role-plays (e.g. meetings or negotiations with participants from different cultures).

● Self-assessment instruments (e.g. questionnaires that allow participants to evaluate their skills in intercultural communication). 

What other elements would you incorporate into an ICC development programme – and why?