1. Why is it important for upper-level managers at PepsiCo to receive diversity and inclusion training? Imagine trying to manage and accommodate the needs of more than 140,000 people at once. Imagine a variety of voices, languages, cultures, ethnic backgrounds, families, lifestyles, ages, and geographies all vying for attention, all bearing the name PepsiCo. That’s the challenge of managers throughout PepsiCo.

From the top down, PepsiCo embraces diversity and inclusion in its worldwide workforce. Top executives, including former CEO Steve Reinemund, believe that nurturing diversity in the organization is not only a matter of responsible ethics but also good business. Because PepsiCo off ers products to such a diverse array of customers, it makes sense for the PepsiCo workforce to mirror the market. In addition, a facility’s workforce will likely refl ect the local population. However, embracing a philosophy of diversity is entirely diff erent from implementing it. Watch the video to see how PepsiCo takes on this global task.