A manufacturer of playground equipment now uses its own sales force to sell directly to customer groups

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A manufacturer of playground equipment now uses its own sales force to sell directly to customer groups such as city park departments, school districts, private day nurseries, and companies that maintain day care centers for employees’ children. This producer would like to install a telemarketing system to reduce some of its field-selling costs. What problems is this seller likely to encounter in the telemarketing move? What recommendations do you have for solving these problems?

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