Are the customers directly involved in this operation? If they are, in what way? What likely effects
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Are the customers directly involved in this operation? If they are, in what way? What likely effects does their involvement have on the casino’s operation and its management?
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Management Meeting And Exceeding Customer Expectations
ISBN: 115052
9th Edition
Authors: Warren R.Plunkett , Raymond F.Attner , Gemmy S.Allen
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