Engineering managers may be called on to resolve conflicts between employees, departments, vendors, and business partners, as
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Engineering managers may be called on to resolve conflicts between employees, departments, vendors, and business partners, as well as to handle customer complaints.
What are the recommended guidelines for handling complaints? Please elaborate.
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Related Book For
Engineering Management Meeting The Global Challenges
ISBN: 9781498730075,9781498730105
2nd Edition
Authors: C. M. Chang
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