In the United States, scratching ones head usually means that the person is confused or skeptical. In

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In the United States, scratching one’s head usually means that the person is confused or skeptical. In Russia, it means

a. “You’re crazy!”

b. “I am listening carefully.”

c. “I want to get to know you better.”

d. “I’m confused or skeptical.”

e. None of the above LO.1

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Understanding Management

ISBN: 1585

5th Edition

Authors: Richard L. Daft, Dorothy Marcic

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