Services are known to have many wastes, which, if not removed, will increase costs and erode service
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Services are known to have many wastes, which, if not removed, will increase costs and erode service quality, leading to customer dissatisfaction. Name a few of the typical wastes encountered in service offerings.
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Related Book For
Engineering Management Meeting The Global Challenges
ISBN: 9781498730075,9781498730105
2nd Edition
Authors: C. M. Chang
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