Trying to covertly infl uence others, offering only selective information, and structuring events in favor of the

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Trying to covertly infl uence others, offering only selective information, and structuring events in favor of the desired change, is a way of dealing with resistance by __________.

(a) participation

(b) manipulation and co-optation

(c) force-coercion

(d) facilitation

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Management

ISBN: 9781118113929

12th Edition

Authors: John R. Schermerhorn

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