You have just been hired as the new head of an audit team for a national accounting fi rm. With four years of experience, you feel technically well prepared for the assignment. However, this is your fi rst formal appointment as a “manager.” Things are complicated at the moment. The team has 12 members of diverse demographic and cultural backgrounds, as well as work experience. There is an intense workload and lots of performance pressure. How will this situation challenge you to develop and use essential managerial skills and related competencies to successfully manage the team to high levels of auditing performance?