You have just received the following in a memo from your boss: As the above numbers point

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You have just received the following in a memo from your boss:

As the above numbers point out, your division ranks below average on the basis of the most recent statistics for our industry. Your employee turnover is twice the normal rate and your absenteeism has risen by

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Management Meeting And Exceeding Customer Expectations

ISBN: 115052

9th Edition

Authors: Warren R.Plunkett , Raymond F.Attner , Gemmy S.Allen

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