Target operating income, value-added costs, service company. Calvert Associates prepares architectural drawings to conform to local structural-safety codes. Its income statement for 2012 is as follows:

Revenues.......................$701,250

Salaries of professional staff (7,500 hours * $52 per hour)....390,000

Travel.........................15,000

Administrative and support costs..............171,600

Total costs......................576,600

Operating income.....................$124,650

Following is the percentage of time spent by professional staff on various activities:

Making calculations and preparing drawings for clients........77%

Checking calculations and drawings.................3

Correcting errors found in drawings (not billed to clients)..........8

Making changes in response to client requests (billed to clients)......5

Correcting own errors regarding building codes (not billed to clients)...7

Total............................100%

Assume administrative and support costs vary with professional-labor costs.

Consider each requirement independently.

Required

1. How much of the total costs in 2012 are value-added, nonvalue-added, or in the gray area between?

Explain your answers briefly. What actions can Calvert take to reduce its costs?

2. Suppose Calvert could eliminate all errors so that it did not need to spend any time making corrections and, as a result, could proportionately reduce professional-labor costs. Calculate Calvert’s operating income for 2012.

3. Now suppose Calvert could take on as much business as it could complete, but it could not add more professional staff. Assume Calvert could eliminate all errors so that it does not need to spend any time correcting errors. Assume Calvert could use the time saved to increase revenues proportionately.

Assume travel costs will remain at $15,000. Calculate Calvert’s operating income for 2012.