The National State Bank is trying to make sure that it has enough tellers to handle the
Question:
Time Customers Arriving
4: 00– 4: 05........ 2
4: 05– 4: 10........ 5
4: 10– 4: 15........ 6
4: 15– 4: 20........ 8
4: 20– 4: 25........ 10
4: 25– 4: 30........ 12
4: 30– 4: 35........ 16
4: 35– 4: 40........ 12
4: 40– 4: 45........ 10
4: 45– 4: 50........ 6
4: 50– 4: 55........ 4
4: 55– 5: 00........ 2
5: 00– 5: 05........ 0
Total ......... 93
The bank currently has 8 teller stations, and all are staffed during the Friday afternoon rush hour.
a. What is the current maximum output at the bank during rush hour?
b. Can the bank process all the customers by 5: 00 p. m.?
c. What is the maximum waiting time for customers, and what time period does it occur in?
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Related Book For
Operations And Supply Chain Management
ISBN: 287
14th Edition
Authors: F. Robert Jacobs, Richard Chase
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