The SERVQUAL-scale described in the appendix is formative in nature. Comment on this statement. Explain why it
Question:
Fantastic news! We've Found the answer you've been seeking!
Step by Step Answer:
Answer rating: 72% (22 reviews)
A formative scale is used when a construct is viewed as an explanatory combin...View the full answer
Answered By
Mamba Dedan
I am a computer scientist specializing in database management, OS, networking, and software development. I have a knack for database work, Operating systems, networking, and programming, I can give you the best solution on this without any hesitation. I have a knack in software development with key skills in UML diagrams, storyboarding, code development, software testing and implementation on several platforms.
4.90+
79+ Reviews
170+ Question Solved
Related Book For
Research Methods for Business A Skill Building Approach
ISBN: 978-1119942252
6th edition
Authors: Uma Sekaran, Roger Bougie
Question Posted:
Students also viewed these Marketing questions
-
Explain why it does not make sense to assess the internal consistency of a formative scale.
-
Explain why it does not make sense to test for the main effects in a factorial experiment if the interaction effects are significant.
-
(a) Explain why it does not make sense to construct confidence or prediction intervals based on the least-squares regression equation. (b) Construct a 95% confidence interval for the mean stock...
-
Josh Kuchin is studying for the next accounting mid-term examination. What should Josh know about? (a) Departing from the cost basis of accounting for inventories (b) The meaning of "market" in the...
-
The Style-Rite Company of Atlanta makes windbreaker jackets for people who play golf and who are active outdoors during the spring and fall months. The company recently developed a new material and...
-
Consider a vertical plane in a constant gravitational field. Let the origin of a coordinate system be located at some point in this plane. A particle of mass m moves in the vertical plane under the...
-
If a manager redesigns a job through vertical loading, she would most likely ____________. (a) bring tasks from earlier in the workflow into the job (b) bring tasks from later in the workflow into...
-
Danna Martin, president of Mays Electronics, was concerned about the end-of-the year marketing report that she had just received. According to Larry Savage, marketing manager, a price decrease for...
-
The sample space includes the spinner below. Event A is landing on orange. B P List the following: Note: Input the probabilities as a percent rounded to 3 significant digits as needed. Include the...
-
Video Company, Inc., produces and markets two popular video games, High Ranger and Star Bounder. The closing account balances on the companys balance sheet for last year are as follows: Cash,...
-
Develop and name the type of measuring instrument you would use to tap the following: a. Which brands of beer are consumed by how many individuals; b. Among the three types of exams multiple choice,...
-
Identify the relevant population for the following research foci, and suggest the appropriate sampling design to investigate the issues, explaining why they are appropriate. Wherever necessary,...
-
Figure 11.35 shows solid dots (atoms) forming a two-dimensional lattice. A unit cell is marked off by the black line. How many atoms are there in this unit cell in such a two-dimensional lattice?...
-
Whichdatabase is/are typically used in the database redesign process? give reason
-
What are financial instruments, and how do they differ from other assets? 2. What are the main categories of financial instruments? 3. What is the difference between a debt instrument and an equity...
-
CODE OF ETHICS AND STANDARDS OF PROFESSIONAL CONDUCT PREAMBLE The CFA Institute Code of Ethics and Standards of Professional Conduct are fundamental to the values of CFA Institute and essential to...
-
https://lc.gcumedia.com/hlt307v/allied-health-community/allied-health-community-v1.1.html Above is the link where you open the Allied Health Community media application... Open the Allied Health...
-
Probability of generating pounds between 27 and 31 per month = 62.47% Explanation: Z1 = (Higher range of pounds - Average pounds) / Standard deviation = (31 - 28) / 2 = 1.5 Z2 = (Lower range of...
-
(a) Organolithium reagents such as methyllithium (CH 3 Li) react with carboxylic acids to give ketones. Two equivalents of the lithium reagent are required, and the ketone does not react further....
-
Proposals have been made to ?sail? spacecraft to the outer solar system using the pressure of sunlight, or even to propel interstellar spacecraft with high-powered, Earth-based lasers. Sailing...
-
Explain how an auditor tests the existence of investments recorded within a client's financial statements.
-
What are some of the underlying causes of conflict? Are these causes usually obvious? Are issues over which conflict may develop the same as the underlying causes?
-
Could more than one cause be associated with the development of conflict in the marketing channel?
-
Are the effects of conflict necessarily detrimental to channel efficiency? Explain.
-
2. Perusahaan selam sebulan menjual produknya sebanyak 100 unit. Sediaan produk jadi awal 5 unit, dan sediaan produk jadi akhir 8 unit. Terdapat sediaan produk dalam proses 10 unit dengan tingkat...
-
A tax credit is available for health practitioners in certain rural areas of Oregon. The credit is based on eligibility requirements determined by the Office of Rural Health. Who can claim the...
-
Which of the following statements is true concerning the credit taken for income taxes paid to another state? Question 10Select one: a. If a taxpayer pays tax to Oregon and another state on the same...
Study smarter with the SolutionInn App