As a tutor, I bring over two years of hands-on experience from working on various online platforms, where I have taught subjects such as Algebra, Geometry, and Business Management. This experience has honed my skills in delivering effective online instruction and addressing diverse student needs.
In addition to my online tutoring experience, I have conducted physical classes for O-level students, focusing on Mathematics, Business Studies, and Economics. This hands-on teaching approach has allowed me to develop a strong ability to explain complex concepts in a clear and engaging manner.
Furthermore, I have assisted students with SAT and IELTS preparations, leveraging my high scores in both exams to guide students towards achieving their own academic goals. My proficiency in these areas ensures that I can provide valuable insights and effective strategies for test preparation and overall academic improvement.
Bachelors in
Bba In Management Information Systems
United States
2018 — 2020
Broward College
Associate in
Associates In Biotechnology
United States
2022 — Present
Ifs International R&d
In my role, I am instrumental in collaborating with global partner organizations to enhance the effectiveness of our Partner Account Managers and sales teams. I serve as a request manager, expertly streamlining and managing incoming requests across platforms such as ServiceNow and Osca, ensuring efficient handling and resolution of all inquiries.
I work closely with the central marketing team to develop and refine services that bolster the effectiveness of our teams and regional operations. My responsibilities include meticulously processing qualified leads from partners through our CRM system, adhering to established procedures to convert these leads into viable business opportunities.
A critical aspect of my role involves ensuring the accuracy of data management and actively identifying and addressing recurring issues to maintain operational integrity. I am also dedicated to upholding security compliance in alignment with GDPR and other significant regulatory frameworks, ensuring that all practices meet stringent legal and ethical standards.
2021 — 2022
Ifs International R&d
I was responsible for conducting bulk updates to CRM records, encompassing customer, contact, and business activity data, with a focus on ensuring the accuracy and completeness of the information. I performed rigorous data hygiene checks, including duplication verification, to uphold the integrity of the CRM system.
I enhanced CRM customer records by integrating firmographic and demographic information obtained from third-party tools, as well as enriching internal IFS customer data with details such as product information and 'go live' dates.
Additionally, I managed data-as-a-service requests with HG Insights, acting as the principal liaison with regional teams to address and fulfill their data requirements effectively.
2017 — 2021
Nawatex Distributors
I was tasked with generating detailed operational reports for management on a bi-weekly and monthly basis, providing critical insights into performance metrics and operational efficiency. I was responsible for overseeing inventory counts, verifying stock levels, addressing any discrepancies, and forecasting future inventory needs to ensure optimal stock management.
Additionally, I monitored cash intake and deposit records to maintain accurate financial oversight. I also developed basic programming solutions to automate routine tasks, enhancing operational efficiency and streamlining workflows.
2022
Advanced Excel
Ifs Academy
The Advanced Excel certification from IFS Academy validates expertise in complex Excel functions, including advanced data analysis, formula creation, pivot tables, and macros. It demonstrates the ability to handle sophisticated data tasks, streamline workflows, and support data-driven decision-making.
Certificate verified
2016
Icdl
Ecdl Foundation
The International Computer Driving License (ICDL) is a globally recognized certification awarded by the ECDL Foundation. It validates essential digital literacy skills, including proficiency in word processing, spreadsheets, presentations, and internet usage. The ICDL certification aims to enhance individuals\' ability to effectively use technology, making it a valuable credential for personal and professional development.
