S Sagar
Masters (MS), Mtech System Software
BITS Pilani, Continued
Mysore, India
Who am I?
I am a Bsc Computer Science (EMCs) graduate and currently working professional along doing Mtech in system software and i also teach and help students and colleagues for certification exams. I am a scholar trainee with a passion for front-end development and cloud services. I am constantly seeking to expand my knowledge in these areas, and am eager to apply my skills to real-world projects. With a strong work ethic and a drive for innovation, I am always looking for ways to push boundaries and exceed expectations.
What interests me?I am a software developer at Wipro and I also have interest in helping students.
Masters (MS), Mtech System Software
BITS Pilani
British Indian Ocean Territory
2022 - Continued
Bachelors, Bsc Computer Science
University of Mysore
British Indian Ocean Territory
2018 - 2021
Scholar Trainee
Wipro Technologies Ltd
Role Description and responsibilities
As a Project Engineer in Slack Enterprise Grid Support, I have to manage the incidents, keep slack up and running, and providing exceptional customer service and support.
1. Incident management to coordinate, prioritize and resolve incidents to minimize service disruption and impact.
2. User access management to control and manage user access to slack and data.
3. Workspace creation and migration to set up and move teams to Slack for efficient communication.
4. App integration and slack connect for assist in connecting external organizations and integrating third-party apps for streamlined communication.
5. Maintaining Jira and confluence.
6. Collaborate with other departments to resolve complex customer issues.
7. Keep up to date with product knowl... Show more
2021 - Present (3 years)
