Use the P&G example at the beginning of the chapter to explain the benets to the customer

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Use the P&G example at the beginning of the chapter to explain the beneﬁts to the customer of adopting a business processes perspective. Why might a traditional functional perspective have “blinded” P&G to the problems with the old system?

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Introduction to Operations and Supply Chain Management

ISBN: 978-0132747325

3rd edition

Authors: Cecil B. Bozarth, Robert B. Handfield

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Question Posted: Apr 10, 2015 10:05 AM

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Use the P&G example at the beginning of the chapter to explain the benets to the customer

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PGs adaptation of business process oriented perspective in the mid1990s i...View the full answer

Introduction to Operations and Supply Chain Management

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