Visit the Web site of the National Institute of Standards and Technology (www.nist.gov/baldrige/), the organization that grants

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Visit the Web site of the National Institute of Standards and Technology (www.nist.gov/baldrige/), the organization that grants the Malcolm Baldrige National Quality Award, the highest quality award in the United States. Research one of the companies that received the Baldrige Award and prepare a one-page summary of its quality initiative and the results that it produced.
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Entrepreneurship and Effective Small Business Management

ISBN: 978-0133506327

11th edition

Authors: Norman M. Scarborough, Jeffrey R. Cornwall

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