“Well, it’s sort of hard to describe,” says Sharon, a counselor at Less Is More Nutrition Center. “I’ve never had to really tell anybody about the way we charge clients or anything, but here goes.
“When clients come into Less Is More, we check to see if they’ve ever used our service before. Unfortunately for them, I guess, we have a lot of repeat clients who keep bouncing back. Repeat clients get a reduced rate (pardon the pun) of $100 for the first visit if they return within a year of the end of their program.
“Everyone new pays an initial fee, which is $200 for a physical evaluation. The client may bring in a coupon at this time, and then we deduct $50 from the up-front fee. Half of our clients use our coupons and find out about us from them. We just give our repeaters their $100 off, though; they can’t use a coupon, too! Clients who transfer in from one of our centers in another city get $75 off their first payment fee, but the coupon doesn’t apply. Customers who pay cash get 10 percent off the $200, but they can’t use a coupon with that.”
Create a decision table with Y and N conditions for the client charge system at Less Is More Nutrition Center.