What do you think would be the definition of excellent service at time of check-in (a) at

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What do you think would be the definition of excellent service at time of check-in (a) at a motel on the highway and (b) at a full-service Ritz-Carlton hotel? In what ways would they be similar?

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Foundations of Lodging Management

ISBN: 978-0132560894

2nd edition

Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller.

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Question Posted: Dec 20, 2015 02:56 AM

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What do you think would be the definition of excellent service at time of check-in (a) at

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Foundations of Lodging Management

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