What does conveying empathy mean in delivering apologies?

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Essentials of Business Communication

ISBN: 978-1111821227

9th edition

Authors: Mary Ellen Guffey, Dana Loewy

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Question Posted: Sep 15, 2017 12:10 PM

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What does conveying empathy mean in delivering apologies?

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Conveying empathy means showing that you can place yourself in the readers ...View the full answer

Essentials of Business Communication

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