What is churn? How does it affect profits?

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Consumer Behavior Building Marketing Strategy

ISBN: 978-0077645557

12th edition

Authors: Delbert Hawkins, David Mothersbaugh

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Question Posted: Feb 17, 2016 04:25 AM

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What is churn? How does it affect profits?

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Churn is a term used to refer to turnover in a firms customer base If ...View the full answer

Consumer Behavior Building Marketing Strategy

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