What is empathy and how does it affect business communication? How are empathy and sympathy different?

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Business Communication

ISBN: 978-1133162353

16th edition

Authors: Carol M. Lehman, Debbie D. DuFrene

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Question Posted: Oct 29, 2015 05:20 AM

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What is empathy and how does it affect business communication? How are empathy and sympathy different?

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Sympathy is merely the ability to feel or express sorrow or pi...View the full answer

Business Communication

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