What three functions does the first paragraph of a bad-news message serve? Does I am responding to

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What three functions does the first paragraph of a bad-news message serve? Does “I am responding to email” accomplish all of these functions? Explain.

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Business Communication

ISBN: 978-1133162353

16th edition

Authors: Carol M. Lehman, Debbie D. DuFrene

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Question Posted: Oct 29, 2015 05:23 AM

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What three functions does the first paragraph of a bad-news message serve? Does I am responding to

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The first paragraph a lets the receiver know what the letter is ...View the full answer

Business Communication

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