What three key conclusions do you draw from these stories about managing change?

Think of a change that you have experienced, in either your work or personal life. We would like to ask you to write a story about that experience. Here is a definition of a story to help you: A story expresses how and why life changes. It begins with a situation in which life is relatively in balance: You come to work day after day, week after week, and every- thing's fine. You expect it will go on that way. But then there's an event-in screen- writing, we call it the "inciting incident"-that throws life out of balance. You get a new job, or the boss dies of a heart attack, or a big customer threatens to leave. The story goes on to describe how, in an effort to restore balance, the protagonist's sub- jective expectations crash into an uncooperative objective reality. A good storyteller describes what it's like to deal with these opposing forces, calling on the protagonist to dig deeper, work with scarce resources, make difficult decisions, take action despite risks, and ultimately discover the truth.