Which one of the following statements is false? a. Total quality management is simply a general endorsement
Question:
Which one of the following statements is false?
a. Total quality management is simply a general endorsement of quality in a company.
b. W. Edward Deming was instrumental in the quality revolution in Japan during the
1960s.
c. Total quality management shifted some companies’ focus from costs to quality.
d. Statistical process control can help management know whether a process has serious problems.
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Related Book For
Accounting concepts and applications
ISBN: 978-0538745482
11th Edition
Authors: Albrecht Stice, Stice Swain
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