Which one of the following statements is false? a. Total quality management is simply a general endorsement

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Which one of the following statements is false?

a. Total quality management is simply a general endorsement of quality in a company.

b. W. Edward Deming was instrumental in the quality revolution in Japan during the

1960s.

c. Total quality management shifted some companies’ focus from costs to quality.

d. Statistical process control can help management know whether a process has serious problems.

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Accounting concepts and applications

ISBN: 978-0538745482

11th Edition

Authors: Albrecht Stice, Stice Swain

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Question Posted: Dec 28, 2011 05:09 AM

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Which one of the following statements is false? a. Total quality management is simply a general endorsement

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Accounting concepts and applications

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