Who needs to be involved in assessing the waiting cost if the customers are (a) The general
Question:
(a) The general public and
(b) Employees of the organization?
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a In assessing the cost of customer waiting for service invo...View the full answer
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Related Book For 
Operations Management
ISBN: 978-0071091428
4th Canadian edition
Authors: William J Stevenson, Mehran Hojati
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