Why should the customer placing orders remotely to a call centre increase the efficiency and speed of

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Why should the customer placing orders remotely to a call centre increase the efficiency and speed of the drive-through restaurants that use this process?

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Operations management

ISBN: 978-0273731603

6th edition

Authors: Nigel Slack, Stuart Chambers, Robert Johnston

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Question Posted: Jul 02, 2016 03:20 AM

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Why should the customer placing orders remotely to a call centre increase the efficiency and speed of

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The use of a call centre to take customers orders may seem odd simply because we as customers ...View the full answer

Operations management

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