You are the assistant to Julie Davidson, the sales manager of Old Reliable Life Insurance Company. Julie

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You are the assistant to Julie Davidson, the sales manager of Old Reliable Life Insurance Company. Julie is interested in equipping her sales force with the technology they need to sell Old Reliable’s insurance products. Most of her salespeople visit customers in their homes or offices. Today, the salespeople carry a notebook computer to present value projections and cash flow summaries for various policies. These types of presentations can run to several pages, each full of numbers and charts (when showing these projections and summaries to customers on a notebook computer, a salesperson can flip through the presentation a page at a time). Many of them also carry a smart phone to stay in touch with customers and to keep track of their appointments and contacts. Julie would like to ensure that salespeople have access to the home office server computers while they are making their sales presentations to customers. This access will let salespeople download the latest product information and obtain online assistance from office staff and in-house experts when the salespeople get a question from a customer that they are not able to answer. A correct and quick answer to a customer’s question can often help close a difficult sale. Julie asks you to investigate various options for giving salespeople wireless remote access to the home office server computers. She wants you to consider options that use the sales force members’ notebook computers or that use their smart phones. Prepare a report for Julie in which you discuss the advantages and disadvantages of using notebook computers and smart phones to access the home office servers. Then, briefly review at least three options for connecting the notebook computers (the smart phones are connected through a corporate wireless phone plan that provides unlimited data transfers each month), writing no more than two paragraphs for each option. Then choose the best option and write a one-page evaluation of your choice’s strengths and weaknesses. Use the Online Companion links and your favorite Web search engines to do your research.
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