Your firm just decided to outsource to India such back-office operations as accounting and basic finance functions. Unclear on how to proceed, management has asked you to find candidate suppliers in India. As a first step, you decide to check the online Yellow Pages (such as www.yahoo.com or www.superpage.com) and search for appropriate Indian firms. Find three firms in India that specialize in business-process outsourcing and examine their Web sites. Describe and compare the business-process services that each firm provides. What selection criteria should you use? Which firm seems most qualified and reputable for providing outsourcing of business-process services?