Prepare a table similar to Figure 4-5 on page 129 and place each of these banking transactions
Question:
a. Make a cash withdrawal from an automated banking machine (ABM).
b. Make a savings deposit using a teller.
c. Open an account.
d. Apply for a mortgage loan.
Figure 4-5
Transcribed Image Text:
Highly customized Custcmized High dothing Department store sellina Modercte Variability in service Telephone selling low Internet selling Minimal Hgh Moderat ow Minimal Hi standardized Degree of contact with customer
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Related Book For
Operations Management
ISBN: 978-0071091428
4th Canadian edition
Authors: William J Stevenson, Mehran Hojati
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