Think of a time you were talking with someone and felt yourself getting angry. How did you
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Think of a time you were talking with someone and felt yourself getting angry. How did you handle it? What steps would you take to keep from getting angry with a customer who was being unreasonable?
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Answer Pause and Breathe If you feel yourself getting angry during a conversation take a moment to p...View the full answer
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Related Book For
Contemporary Selling Building Relationships Creating Value
ISBN: 102447
5th Edition
Authors: Mark W. Johnston, Greg W. Marshall
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