Identify and describe a specific situation you have faced in the past, that involves a conflict, and difficult conversation.  Discuss strategies you could employ in this situation that would enhance the interpersonal outcomes in this situation, and explain how/why these strategies would be helpful to moving the situation forward constructively?

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One situation that comes to mind involves a disagreement with a colleague over the allocation of resources for a project Lets say we had differing opi... View the full answer