1. Australia Post has had to change the way it operates over the 200 years it has been in business. What are the disruptive technologies Australia Post has had to deal with?
2. How did Australia Post respond?
3. Why would an online retailer partner with Australia Post rather than with a competitor?
4. How does Australia Post assist online retailers in their business model?
5. What other services could Australia Post offer to its customers (business and consumer)?
6. What trends are emerging that may provide opportunities or challenges for Australia Post?