1. How did the previous lack of integration impact the District of Columbia Department of Human Services’ ability to serve its clients?

2. With respect to the challenges involved in implementing projects involving information systems, how does the public sector compare with the private sector?

3. How do privacy challenges in the social service context compare with challenges of other public services such as traffic enforcement?

4. If you were the DC Human Services Director, what rationale would you use to gain approval for the multimillion-dollar investment?