Question: 1. How has Amazon used technology to revamp the bookselling industry? 2. Is Amazon using disruptive or sustaining technology to run its business? 3. How

1. How has Amazon used technology to revamp the bookselling industry?
2. Is Amazon using disruptive or sustaining technology to run its business?
3. How is Amazon using intranets and extranets to run its business?
4. How could Amazon use kiosks to improve its business?
5. What is Amazon's e-business model?
6. How can Amazon use m-commerce to influence its business?
7. Which metrics could Amazon use to assess the efficiency and effectiveness of its website?
8. What are some of the business challenges facing Amazon?

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1 Amazon is one of the largest book distributors in the world and one of the most innovative Using personalisation on its website customers are offered suggestions for other titles Jeff Bezos is using ... View full answer

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