1. Identify the forces pushing for change and the forces restraining the change effort in this case....

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1. Identify the forces pushing for change and the forces restraining the change effort in this case.
2. Was Jim Leon successful at bringing about change? Why or why not?
3. What should Jim Leon do now?

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Canadian Organizational Behaviour

ISBN: 978-0070401877

8th Canadian Edition

Authors: Steven Lattimore McShane, Sandra Steen

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Question Posted: Dec 19, 2015 04:44 AM

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1. Identify the forces pushing for change and the forces restraining the change effort in this case....

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1 Transact faced increased pressure to improve its competitiveness and customer service The board of directors clearly were forces for change here although the external pressures probably motivated th...View the full answer

Canadian Organizational Behaviour

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