1. Should managers monitor employee e- mail and Internet usage? Why or why not?
2. Describe an effective e- mail and Web use policy for a company.
3. Should managers inform employees that their Web behavior is being monitored? Or should managers monitor secretly? Why or why not?

When you were at work, how many minutes (or hours) did you spend on Facebook today? Did you send personal e- mail or visit some sports Web sites? If so, you’re not alone. According to a Nucleus Research study, 77 percent of workers with Facebook accounts use them during work hours. A Ponemon Institute study reported that the average employee wastes approximately 30 percent of the workday on non-work-related Web browsing, while other studies report as many as 90 percent of employees receive or send personal e- mail at work. This behavior creates serious business problems. Checking e- mail, responding to instant messages, or sneaking in a brief YouTube video creates a series of nonstop interruptions that divert employee attention from the job tasks they are supposed to be performing. According to Basex, a New York City business research company, these distractions result in $ 650 billion in lost productivity each year!