1. What are the underlying ethical issues in this situation? 2. From an ethical standpoint, what is...

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1. What are the underlying ethical issues in this situation?

2. From an ethical standpoint, what is an appropriate response to the customer's question? What steps should you take in responding to it? Explain.

3. What would you say on the phone at this time to this customer?

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Business Essentials

ISBN: 978-0134129969

11th edition

Authors: Ronald J. Ebert, Ricky W. Griffin

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Question Posted: Nov 22, 2016 08:04 AM

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1. What are the underlying ethical issues in this situation? 2. From an ethical standpoint, what is...

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