1. What characteristics of information are most important in Intermountain Healthcare?
2. How is the horizontal form of communication more prominent in Intermountain Healthcare?
3. In what way is digital communication an important form of communication in Intermountain?
The healthcare industry today is changing rapidly. There actually seem to be two different-and conflicting-sets of pressure affecting healthcare that relate to communication. Intermountain Healthcare is a non-profit healthcare system that provides hospital and other medical services in Utah and Idaho. Intermountain uses clinical data to improve patient outcomes. The importance of communication is highlighted in the way Intermountain works, especially in a field where information can be a matter of life and death.