1. What examples of role differentiation are found in this case? To what extent do they help...
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2. What social norms are illustrated? How do they help each team’s mission, and how are they enforced?
3. Teams of nine are used in this case. Do you think they would be more effective if they were smaller in size or does the situation dictate the team size used? To what extent would larger sizes help or hinder effectiveness?
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